DC SAWARI FELDA
Jalan Perumahan Gurney,
54000, Kuala Lumpur
FREQUENTLY ASKED QUESTIONS
In the event you are dissatisfied with your purchase due to it being spoilt, expired or wrong products, you must contact us within 3 days from receiving your order. We reserve the right to limit refunds and replacements, and we can only offer one replacement per consumer.
7 business days
Upon assessment of your complaint via google form, we will provide you with further details on processing of your refunds should we confirm that you are owed a refund
Frozen products will be delivered in Klang Valley via Cash on Delivery in same business day
(a) For dry products, please store at the room temperature.
(b) For frozen products, please store directly upon receiving at -18 degrees.
We do not allow cancellations and do not return or refund any non-faulty products as our products are perishable.